We're family-owned, family-operated, and family-oriented. We promise to make this process bearable and affordable and we are committed to doing it with the utmost professionalism. The families we serve are typically educated, practical, environmentally conscious and economically sound decision makers.
Here's what some of those families have had to say about working with us:
No one wants to be at this point at life, needing to make the final plans. The staff here are very understanding, honest, professional, and helpful. They make this hard time a little easier.
I lost my mother to breast cancer last month. My mom chose City of Oaks when she transitioned to home hospice. When my mother passed, Kelly walked me through the entire process (even working on a Saturday). I was treated with dignity and respect throughout. I highly recommend City of Oaks.
This is the ONLY funeral home and crematory that I recommend for folks in the greater Raleigh area. The facility, the staff, the attitude, the availability of staff fluent in other languages...I could go on and on. Absolute best prices in our entire area and very transparent about costs and choices.
In this unbearable time of my life in which my mother passed away unexpectedly, City of Oaks was very helpful and respectful in helping my family and I plan my mothers cremation. From the minute we walked in, we were greeted with kindness and Edward and Somer was so genuine and down to earth. Not pushy at all, let us know all of the facts and prices up front. Very easy, fast and courteous service all the way around. Thank you!
My mother passed away unexpectedly in April with no end of life plans in place. I was then put in a place of what to do, where to do it and how. I reached out to City of Oaks and they walked me through every step. I felt a calm of relief as I now had people to help me with this step. Everything was completed by phone and computer due to COVID-19. I was impressed with the compassion shown by staff that made them feel more like family and not a business.
Exceptional is the word to use when talking about how respectful and with dignity the City of Oaks Funeral Home and Cremation handled my husband’s final journey. From the moment Harry and his wife came to collect him, they calmly explained their procedure, calmed any fears I had, prayed with us so when they carried him out, with the utmost dignity, I felt okay to let him go. Kelly Ary –Funeral Scholar-was my strongest support through the whole process. She was very compassionate. Although I had many questions and some requests, Kelly never made me feel that they were unusual or strange. In fact, I even forgot a request I made until I saw it come to fruition and realized she remembered it. City of Oaks is that beacon of light one need during the darkest time. Thank you for being there for me. They are professionals and made husband’s homecoming service at their chapel stress free. I highly recommend them.
Apples to Apples
Just like all other licensed funeral homes in North Carolina, City of Oaks Cremation, LLC is regulated by the NC Board of Funeral Service.
The same laws that apply to the big corporate funeral homes also apply to the modest independently owned firms like ours. All crematories in North Carolina, regardless of who owns them, are inspected annually by the state and must adhere to the same rules and laws.
We're committed to providing families within our community unsurpassed service before, during and after the time of loss.
Our staff will provide clear communication to your family through each step as we move forward from the original phone call notifying us of a death to the time we deliver the urn back to your family. We will treat your family with the utmost respect, as we honor the wishes of your loved one.
We promise to make this process affordable and as endurable as possible.
Our Funeral Home is located in Wake County NC; however, we provide our services to families throughout the entire State.
Unlike other funeral homes, we don't charge an additional mileage fee. Regardless of what county you live in, we can help your family with making simple, affordable funeral arrangements. From Asheville to Wilmington, we're proud to help families statewide.