City of Oaks Funeral Home & Cremation

Obituary
Susan Greenbacker Oller

Raleigh, North Carolina

Age 82.
Died 12/21/2025.

Susan Greenbacker Oller
Susan Greenbacker Oller passed away peacefully from complications of dementia on December 21st in Raleigh, North Carolina.
Born on October 7, 1943, in Miami, Florida, Susan was the daughter of the late Carolyn Perrow Greenbacker and Captain John E. Greenbacker. Her father was stationed in Miami while serving on convoy escort duty in the North Atlantic. In 1947, the family moved to Washington, D.C., where they settled in a home on Van Ness Street. It remained Susan’s childhood home and the residence of her parents until their retirement.
Susan attended Woodrow Wilson High School, graduating with the class of 1961. She went on to enroll at Stephens College in Columbia, Missouri—a women’s college also attended by her mother and aunts. A devoted alumna, Susan often spoke of how the environment of single-sex education allowed her to flourish. Because Stephens was a junior college at the time, she transferred to Radford College in Virginia, where she graduated in 1965.
Susan began her teaching career in Norfolk, Virginia, first at Granby High School and soon after at Maury High School, where she spent many years as part of the storied Maury English Department. She was instrumental in teaching the “Maury Method” of writing, preparing students of all abilities to master the fundamentals of essay composition and to enter college with confidence.
While volunteering for Henry Howell’s 1969 gubernatorial campaign, Susan met Robert Brown, a local attorney and the campaign manager. They married and welcomed a daughter, Emily, in 1972. They later divorced in 1976 however remained life-long friends bonded by the love for their daughter and their common interests in local politics and the Arts.
In 1985 Susan reunited with her childhood friend, Dr. Dale Oller. Their families had known each other for decades; their fathers served together in the Navy, and their mothers, both Navy wives raising four children, were close friends. Dale and Susan—each the eldest of their siblings—first met at age six at Norfolk Naval Base Elementary School. They dated on and off through high school, college,medical school and early adulthood whenever they found themselves in the same city. In their forties, the timing was finally right. They married in Williamsburg, Virginia, on June 27, 1987, after which Dale retired from the Navy Medical Corps at Bethesda Naval Hospital and moved to Raleigh to establish the area’s first trauma center at Wake Medical Center.
Susan chose not to continue teaching in North Carolina and became an enthusiastic volunteer and community supporter. She contributed her time and talents to Artspace, the United Arts Council, the Wake County Teachers Association, NCAE, Meredith College, the North Carolina Opera Board, Loaves and Fishes Ministry, and White Memorial Presbyterian Church, where she served as a deacon. Susan once suggested the church needed an updated directory and she was immediately placed in charge of that project, learning the lesson that suggestions lead to responsibilities!
Her deepest commitment, however, was to the North Carolina Democratic Party. She was Executive Director of the Wake County Democratic Party and led the Teen Democrats for over a decade, some of whom later achieved elected office which delighted her. She frequently opened her home to host fundraisers for Democratic candidates. She was particularly passionate about supporting women running for elected office.
Susan will be remembered as an elegant Southern lady who cherished handwritten thank-you notes on personal stationery, beautifully set tables with china, silver, and linens, gracious entertaining, and impeccable manners. A devoted admirer of Jane Austen and Victorian novels, Susan had a signature love of beautiful hats and a deep fondness for traveling to England, especially her voyage on the Queen Mary 2 with her daughter and sister. Susan also remained passionate about teaching, continuing to follow developments in writing instruction long after she left the classroom. Susan loved opera, Elvis and country music, Emmy Lou Harris, especially. She loved animals, particularly dogs and horses, and always had a dog at her side. Susan was a loyal daughter, sister, wife, and mother who was always present for her family, willing to drop everything to come to them when they needed help.
Susan is survived by her devoted husband, Dale; her beloved daughter, Emily Phillips, and “favorite” son-in-law, Seth Phillips of Brooklyn, New York; and her grandchildren, Claire, Jackson, and Owen. She is also survived by her three siblings: John Greenbacker, Jr., Florence Arnold (James), and Christopher Greenbacker (Lauretta). She is also survived by her stepchildren, Jeffrey Oller and Denise Oller and Denise’s daughter, Samantha.
Special thanks from all the family go to loyal caregivers and close friends, Susana and Estefani Zavala and Sandra Artiga.
A memorial service will be held at White Memorial Presbyterian Church at a time yet to be determined. Ladies are encouraged to wear hats in Susan’s style.
Donations in her honor may be made to the Loaves and Fishes Ministry or the SPCA of Wake County.

For additional information or for service details, please reach out to the family directly.


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City of Oaks Cremation and Funeral Home is a full-service funeral home in Raleigh, serving all of North Carolina and beyond. We provide an alternative to costly funeral homes and every day we help families in Raleigh, Durham, Chapel Hill and all over North Carolina make simple, affordable funeral arrangements.

Simply having to reach out to a funeral home can feel overwhelming. Our goal is to simplify the entire funeral home experience and make the process as easy as possible. We hope to eliminate any unnecessary surprises by publishing our total cost and the services we provide directly on our website. All of our obituaries are provided free of charge as a way to help families celebrate and commemorate the lives of their loved ones.

Our Promise

Apples to Apples

Just like all other licensed funeral homes in North Carolina, City of Oaks Cremation, LLC is regulated by the NC Board of Funeral Service.


The same laws that apply to the big corporate funeral homes also apply to the modest independently owned firms like ours. All crematories in North Carolina, regardless of who owns them, are inspected annually by the state and must adhere to the same rules and laws.

Genuine Care

We're committed to providing families within our community unsurpassed service before, during and after the time of loss.


Our staff will provide clear communication to your family through each step as we move forward from the original phone call notifying us of a death to the time we deliver the urn back to your family. We will treat your family with the utmost respect, as we honor the wishes of your loved one.


We promise to make this process affordable and as endurable as possible.

State Wide

Our Funeral Home is located in Wake County NC; however, we provide our services to families throughout the entire State.


Unlike other funeral homes, we don't charge an additional mileage fee. Regardless of what county you live in, we can help your family with making simple, affordable funeral arrangements. From Asheville to Wilmington, we're proud to help families statewide.

Our Services

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Direct Cremation

$1196.75

Nobody likes surprise costs added in at the last minute. We guarantee you will not find any hidden charges here. We include everything you need for a simple or direct cremation. Simple, affordable and reliable. We have not changed the cost of our direct cremation service since we opened City of Oaks in 2012.

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Cremation with Solidified Remains

$2875.66

We offer the option of choosing how you receive your loved ones remains. Selecting our Direct Cremation with Solidified Remains option is a beautiful way to transform cremated remains into 40-60 “stones” that you can hold.

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Cremation with Visitation

$1917.84

City of Oaks Funeral Home and Cremation provides an affordable cremation option with onsite visitation. Nobody likes surprise costs added in at the last minute. We guarantee you will not find any hidden charges here. Simple, affordable and reliable.

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Cremation with Private Family Viewing

$1596.75

City of Oaks Funeral Home and Cremation provides an affordable cremation with a private family viewing. A private family viewing allows up to 10 immediate family members or friends to spend time with a loved one when a public visitation is not preferred.

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Immediate Burial

$2497.50

An immediate burial has the same end result as a traditional burial; however, we have eliminated the extra (sometimes unnecessary) services prior to getting to the cemetery. Not everyone wants an open casket for viewing or a limousine for the family. Despite the term immediate, we can move as fast as you need or as slow as you like. This option simply allows you to save money by eliminating some of the fancy extras at the funeral home.

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Traditional Funeral

$6081.48

We offer the same traditional funeral services as the big corporately owned funeral homes in the area; however, we cost about half the amount. You might consider a traditional funeral service if your family is looking for an open casket visitation, a traditional church service or a funeral service in the funeral home's chapel. A traditional funeral service can be altered to fit the needs of your family.

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Green Burial

$3033.75

This establishment is one of a select number of funeral homes who meet the criteria for providing green funeral service by the Green Burial Council; a tax-exempt, nonprofit organization working to encourage environmentally sustainability in the field of funeral service. Our Green options allow for a funeral to take place without the use of toxic and non-biodegradable materials/chemicals.

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Aquamation

$2640.59

As an alternative to traditional cremation, City of Oaks Funeral Home also offers Aquamation. The Aquamation process, often referred to as alkaline hydrolysis, uses a solution of water and potassium hydroxide to facilitate natural decomposition.

City of Oaks Funeral Home & Cremations